Frequently Asked Questions
Whatever your questions or concerns may be, we’re here to help. Treatment can be confusing, and we want to make it as easy as possible for you or your loved one to find recovery. If you don’t find the answer to your question below, we’re happy to help answer your questions over the phone at 615-490-9376 and encourage you to reach out.
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The ideal information you’ll need to have ready when you call can be found on your insurance card:
- Insurance Provider’s Name
- Insurance Subscriber ID
- Insurance Group Number
- Insurance Customer Care Number
We work with many providers, but coverage may vary by state or policy. Some of the major providers that we work with include:
- Aetna
- Anthem
- Blue Cross Blue Shield
- Carelon Health
- Cigna
- ComPsych
- Humana
- Kaiser Permanente
- Magellan
- Tricare
- United Behavioral Health Solutions
- United Healthcare
- Value Options
This list does not cover the full range of companies that we work with, so if you don’t see your insurance provider on this list, that’s okay. We’ll find out what your coverage options are.
Costs for treatment are determined by a number of factors such as:
- Your particular diagnosis
- Your recommended length of stay at the treatment center
- Considerations for continuing care, such as transitioning into outpatient treatment and sober living after a residential program
- The accommodations and location of the treatment facility
- Once we speak with your insurance provider, we can determine what your policy covers and what costs may need to be paid out-of-pocket. Private pay options are available as well. Our goal is to find the treatment center that best fits your specific needs and your financial capabilities. We calculate all fees up front so that you are not surprised with hidden bills or fees later on
Outpatient Treatment
First things first, the term “outpatient” is the umbrella term for two types of treatment, Intensive Outpatient Program (IOP) and Partial Hospitalization Program (PHP). Here’s the difference:
- IOP – This is an outpatient treatment program that combines frequent therapy sessions with encouraged participation in a 12-Step program. Many IOP patients have individual or group therapy more than 10 hours a week.
- PHP – This outpatient treatment program is the step between residential and IOP. While you spend a lot of time at the outpatient facility, you can either go home or to a sober/supportive living facility every evening. Like IOP, you’ll be involved in therapy sessions and encouraged to participate in a 12-Step program, but you are also supported by staff at the facility during the day.
Residential Treatment
Sometimes inpatient treatment is also referred to as residential treatment. The length of stay can vary depending on individual needs. Here, patients get a change of scenery, time for reflection and distance from circumstances that may have contributed to the addiction. By taking patients out of their immediate environments and into one that fully immerses them into treatment with continuous support from residential counselors and clinical staff, space is created to learn and practice new, healthy habits in a safe place and with other people going through similar processes.
It’s a good idea to speak with your organization’s human resources representative to learn how the company handles medical leave or addiction treatment. You may be surprised. Many employers want to help their employees through treatment and may have partnerships or programs in place to do just that. We cannot guarantee that they do, but it’s worth researching this information for yourself.
In fact, if you are a licensed professional, going to treatment may help you keep your job. With expertise in licensure and employment, Talbott Recovery’s Professionals Program has helped many people transition back into the career they love after treatment.
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COMMON QUESTIONS FROM THOSE SEEKING TREATMENT FOR THEMSELVES
It’s also important to note that the end of an inpatient stay isn’t usually the end of treatment altogether. We’re here for you through all the steps down including outpatient and aftercare.
It’s a good idea to speak with your organization’s human resources representative to learn how the company handles medical leave or addiction treatment. You may be surprised. Many employers want to help their employees through treatment and may have partnerships or programs in place to do just that. We cannot guarantee that they do, but it’s worth researching this information for yourself.
In fact, if you are a licensed professional, going to treatment may help you keep your job. With expertise in licensure and employment, Talbott Recovery’s Professionals Program has helped many people transition back into the career they love after treatment.
Costs for treatment are determined by a number of factors such as:
- Your particular diagnosis
- Your recommended length of stay at the treatment center
- Considerations for continuing care, such as transitioning into outpatient treatment and sober living after a residential program
- The accommodations and location of the treatment facility
- Once we speak with your insurance provider, we can determine what your policy covers and what costs may need to be paid out-of-pocket. Private pay options are available as well. Our goal is to find the treatment center that best fits your specific needs and your financial capabilities. We calculate all fees up front so that you are not surprised with hidden bills or fees later on
We work with many providers, but coverage may vary by state or policy. Some of the major providers that we work with include:
- Aetna
- Anthem
- Blue Cross Blue Shield
- Carelon Health
- Cigna
- ComPsych
- Humana
- Kaiser Permanente
- Magellan
- Tricare
- United Behavioral Health Solutions
- United Healthcare
- Value Options
This list does not cover the full range of companies that we work with, so if you don’t see your insurance provider on this list, that’s okay. We’ll find out what your coverage options are.
The ideal information you’ll need to have ready when you call can be found on your insurance card:
- Insurance Provider’s Name
- Insurance Subscriber ID
- Insurance Group Number
- Insurance Customer Care Number
Oftentimes, substance use is accompanied by one or more mental health issues. Integrated treatment is simply one way to say that we treat the whole person by addressing both the addiction and your mental health. At Foundations Recovery Network, we assess your unique needs and work with you to set goals based on those needs.
Common questions from those seeking treatment for loved ones
At our outpatient facilities, we ask that you only contact your loved one outside of treatment hours, unless it’s an emergency.
We work with many providers, but coverage may vary by state or policy. Some of the major providers that we work with include:
- Aetna
- Anthem
- Blue Cross Blue Shield
- Carelon Health
- Cigna
- ComPsych
- Humana
- Kaiser Permanente
- Magellan
- Tricare
- United Behavioral Health Solutions
- United Healthcare
- Value Options
This list does not cover the full range of companies that we work with, so if you don’t see your insurance provider on this list, that’s okay. We’ll find out what your coverage options are.
Common questions from referring professionals
We prioritize social and life skills development as well as health, wellness and holistic approaches to long-term sobriety. Our emphasis on education — teaching patients about their diagnoses — is another element that sets us apart from others in the industry.
Very few private addiction treatment providers are willing to be this transparent with their outcomes, but real results must be open for scrutiny by completely independent groups. At Foundations, we have a reputable history of gathering valid, reliable research outcomes that exceed SAMHSA standards of data collection. Our findings have been presented worldwide at addiction conferences and shared with the treatment community at large in peer-reviewed journals so that the benefit of our work is multiplied.
If you still have questions, our team is on standby ready to help.
Accredited, Certified and, Most of All, Trusted
Contact Foundations Recovery Network Today
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